White Glove Delivery
Our fast, White-Glove delivery of in-stock merchandise that has been paid in full can be scheduled at your request on available days in designated areas (weather permitting, excludes online purchases).
We will never simply drop off your wrapped up, new furniture on your drive way, like some places do.
Our delivery team will expertly unpack and assemble your furniture, and make sure it ends up where you had envisioned it. We’ll even clean up all the trash, plastic and make look like we were never there!
At A1 - we're more interested in a life-long customer than a one-time sale. We treat you like family. Got a question or concern? Just let us know, we're here to listen.
*While we do not remove old furniture we do offer to remove, free of charge, most used mattresses. Removal of old mattresses must be set up with delivery team before actual delivery time.
Our normal delivery areas span from Madison to many areas in Southern Wisconsin. This map shows the approximate coverage of the areas we delivery to, please contact a us for more details or questions.
We have the most reasonable rates for White-Glove delivery in Wisconsin. The cost varies based on the location and the volume of furniture we are delivering. Delivery fees in the city of Madison range from $69.99 - $89.99. Areas outside of Madison vary from $99.99 - $169.99
Delivery Setup and Delivery Times
Delivery times vary from day to day (depending on in-town, out-of-town, what side of town, etc.). The delivery service will call the evening before your delivery date to give you a two hour window time as to when your delivery will be made the following day. Be assured, the delivery team is very good at staying in the 2 hour window. A few important things to know:
- ONCE ESTABLISHED, THE 2 HOUR WINDOW CANNOT BE CHANGED!
- CONFIRMATION CALLS FOR DELIVERYS ON TUESDAY – SATURDAY ARE made approximately between 7:00pm-9:30pm.
- CONFIRMATION CALLS FOR DELIVERYS ON MONDAY are made on Sunday approximately between 4:00pm-6:00pm.
- IF YOU WILL NOT BE AVAILABLE THE EVENING BEFORE TO RECEIVE YOUR TIME, please call the store the morning of your delivery (between 9:30-10:00 a.m.)
IN THE EVENT NO ONE IS HOME AT THE TIME OF DELIVERY, A SECOND DELIVERY FEE OF THE SAME AMOUNT WILL BE CHARGED TO DELIVER IT AT A DIFFERENT TIME. We do not drop off furniture without someone there to verify the correct product and to properly inspect the quality of the product being received.